Communication & Training

Reward systems are communication tools that get the attention of your employees. Effective communication of reward programs is as important as a well conceived design. We emphasize this aspect of our services to ensure maximum effectiveness in meeting the stated goals of the program. Training organization members to leverage the messaging goes hand in hand with an effective communication campaign.

Total Reward Communication: Successful companies market their reward plans to their workforces. This can take the form of a simple total compensation statement or a reward marketing campaign to reinforce the value of the company’s offerings. Social media can be employed to emphasize the communication.

Incentive Plan Communication: We help companies ensure that participants understand incentive plans, the desired outcomes, and the potential reward opportunities. Plan documents, group meetings, and ongoing communication of results help participants understand plan changes and what they need to do to succeed.

Performance Appraisal Communication: As with incentive plans, participants must understand the appraisal system and how it links to the broader goals of the organization. Communication programs can further employees’ understanding of the business, desired culture, and behaviors necessary for success.

Employee Salary Administration Training: When it comes to pay, new programs will create a buzz in your workforce. We help clients establish positive employee perceptions by communicating an overview of the project and the tools in place to ensure market competitiveness, internal equity, and fairness.

Management Salary Administration Training: When managers understand the underpinnings of the process and are thoroughly trained in the program’s administration, they are more likely to support the program, and to communicate this support to their staffs. Training is provided through multiple channels to support different learning styles of participants. We emphasize participant involvement to communicate key concepts and make the training sessions more enjoyable.

Performance Appraisal Training: In our experience, few managers are effective in talking with employees about performance. It is also one of the most important skills managers should master. Our approach to performance appraisal training is experiential, creating scenarios and employing role playing to give managers the tools to be effective.